+1-855-211-0932 (ID:216433)
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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up menu will open. It includes detailed information about all the actions that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of how-to videos illustrating how to work with our Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the answer you need, explore our extensive Frequently Asked Questions database, which includes questions asked by real people and provides practical solutions. We frequently "revamp" our FAQ database with new articles in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions section either, you can touch base with our great team of client support engineers available 24-7 and ready to help you with any query. Each trouble ticket you open will be answered in less than 60 minutes (the average support ticket response time being only 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 216433

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com